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FEATURE ISSUE NUMBER FIVE: SEPTEMBER 2005
 
Options Abound in Choosing a Blog Publishing Solution:
A LOOK AT TOP BLOGGING TOOLS FOR CORPORATES
— by Michael Grumley, Director of IT,
michaelg@text100.com

Now that your company has decided to deploy a corporate blog, you need to evaluate your corporate needs in order to choose the appropriate solution from the dozens of options, which range in functionality, cost and complexity. The first step is to agree upon the goals and expectations for the blog. Some things to discuss include: 1) level of complexity; 2) who should be able to read and post to the blog; 3) integration with company messaging; and 4) future blogging strategy. Your answers will determine the best blog publishing solution for you.

Some companies choose to publish an independent forum for employees to communicate outside the realm of management. Utilizing an independent, hosted service like blogger.com (www.blogger.com) or MySmartChannels.com (www.mysmartchannels.com) enables management or employees to post messages without posting to an official company site. While postings are public domain, user administration policies allow you to limit who can post and edit messages. In the corporate world, a tool like this could be used effectively for a weekly address from the CEO. The independent medium, rather than a corporate Web site, will help distinguish the writer as an industry thought leader instead of a corporate evangelist.

If you decide to use your blog solely to disseminate information for internal use, other blogging services can restrict who can view postings. SocialText (www.socialtext.com) is a relatively inexpensive managed blogging service that limits readers and provides more than basic functionality, including live chat and collaborative tools. A virtual white board allows employees to securely share ideas and project progress in cyberspace. The blogging tools are easy to use and can be posted via a Web portal or email.

If you'd like greater flexibility and control over content, you may want to consider a blog publishing application hosted on company servers. Movable Type (www.sixapart.com/movabletype) is by far the most popular application used to set up corporate blogs. Version 3.17 solves many of the bugs the software had in earlier versions and improves the collaboration functionality of the solution. While it is harder to install and set up, the software is easy to use once it is up and running. Authors use a simple rich text editor to post messages and can email their postings to people within the company. The publishing tools allow the administrator to create static or interactive pages, and there are a number of plug-ins that give you greater editing and design options.

Traction (www.tractionsoftware.com) is another blog publishing solution that runs on your corporate servers. Like Movable Type, the solution can be difficult to set up but works well once up and running. In addition to blogs, interactive white boards and live chat, the software allows you to hide links to internal-only content from IP addresses outside the company network. Instead of having to maintain separate databases for internal and public content, you can set up one consistent medium to deliver communication to all audiences. While you may not need that level of customization now, the software's scalable design allows you to add features as your communications needs evolve.

Domino users may want to check out the new blog editing tools included in the new version of IBM Workplace (www.ibm.com/software/info/workplace). Through the Workplace Designer programming kit, companies can add interactive communication functionality to employee workspaces. The features include archive and search functions and the ability to add links to other blog postings and Web pages. Authors and viewers can also forward postings to each other, highlighting passages or downloadable documents. Like Movable Type and Traction, make sure you have programming resources available.

Whether you decide on public versus private, simple versus complex or official over unofficial, there are a variety of publishing applications and services available. The trick is to determine what functionality is necessary to achieve the goals you have outlined in your communications plan and to start blogging smartly.

Michael Grumley, michaelg@text100.com, currently heads up Text 100's global systems and infrastructure. He provides the firm's long term technical vision, including strategies for testing and leveraging new tools and technologies coming to market. Prior to joining Text 100 he worked for Cisco Systems.
Text 100 Survey

Text 100 Survey on Peer Media, Corporate Blogging and Blog Relations
Does your company have a blog? Should it? Take the Text 100 Survey on Peer Media, Corporate Blogging and Blog Relations. This survey is designed to identify experiences with corporate blogging and blog relations, examine attitudes and opinions about independent bloggers and blogs, and explore the challenges PR practitioners face in implementing corporate blogs and blog relations campaigns.

https://websurveyor.net/wsb.dll/29541/
Text_100_Blogging_Survey.htm

Blog Tools

Quick guide to five blog publishing services and applications:

  • Blogger.com: Easy-to-use service allowing anyone to read postings. Cost: free
  • SocialText: This service limits who can access the blog and includes more than basic blogging tools. Cost: $20 per user
  • Movable Type: Most common corporate blog publishing tool is easy to use and is considered a great starter solution. Cost: starts at $1,299
  • Traction: Communication tool allows marketing staff to consolidate all communications while using policies to block out content for certain users. Cost: starts at $5,000
  • IBM Workplace Designer: Domino users will be pleased with the new blog and other programming options available in IBM Workplace. Cost: free trial on IBM alphaWorks for registered users
  • Or check out "Blogs Now Mean Business" on InternetWeek.
About Text 100
Text 100 is a global PR agency serving companies that use technology for competitive advantage. Built organically from the ground up, Text 100 uniquely offers the dedication of local agencies and the power and reach of a global firm. With award-winning practices covering all public relations disciplines, Text 100 represents leading brands in 30 offices around the world. Clients of the company include Cisco, Fujifilm, IBM and Xerox. For more information about Text 100, please visit www.text100.com.
 


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